Hamsters are still a bit of a novelty for me, as they aren't kept as pets in NZ, where I'm from, but this is quite a common problem so I was able to reassure the nursery that it wasn't anything nasty.
Hammy is kept in a wire cage and spends a fair amount of time trying to chew his way out. In doing so, he rubs against the bars and so has worn some fur away.
I advised them to put a few more cardboard boxes and tubes in his cage for him to chew and destroy and hopefully he'll cease his nose-rubbing & allow the fur to grow back.
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